Delivery & Shipping

We offer convenient deliveries with Instabox, Budbee and DHL . You choose the option that suits you best – whether you want to pick up your package in a locker, have it delivered to your home or use DHL's regular parcel service.

We offer free shipping on all orders over 900 SEK . For orders under 900 SEK, the following shipping costs apply:

– Instabox: 39 SEK

– Budbee home delivery: 69 SEK

– DHL: 45 SEK

We pack and ship your order as quickly as possible – usually within 24 hours on weekdays. Delivery time is usually 1–3 business days depending on your choice of shipping and location.

Yes, always. The package is completely anonymous and the sender is Navis AB – nothing that reveals the contents or that it comes from Lekosmek.se.

Returns & Cancellations

We offer a 30-day money-back guarantee , so you can make up your mind after you receive your order. The right of withdrawal applies as long as the product is unused and in its original packaging .

If you would like to return an item, please contact us via email and we will assist you further. We offer a ready-made return label via Instabox that makes it easy for you to return the package. The return shipping costs 69 SEK and will be deducted from your refund.

Yes – but only if the product is unused or unopened . For hygiene reasons, the original packaging must be unbroken. For example, if there is plastic film around the product, it must be intact. We always check the product before approving a refund.

As soon as we have received and approved your return, we will issue a refund via the same payment method you used. It can take up to 7 business days from the time the return is received, but it is often faster.

Payment & Warranty

Your bank statement says Navis AB , nothing that reveals that you have shopped at Lekosmek.se.

You can pay safely and conveniently with us with Klarna, Swish or card payment . With Klarna you can choose whether you want to pay immediately, later or split the payment. Everything is done in collaboration with Klarna for maximum security and flexibility.

Yes, we use encrypted payment solutions that protect your information and ensure that your transaction is completely secure. You can feel safe when shopping with us.

Yes! All our products are covered by a 2-year warranty from the date of purchase. The warranty applies to manufacturing defects, but not to wear, negligence or handling errors. If the complaint is approved, you will be replaced with a new product or a refund - depending on the situation.

If you feel that something is wrong with your product, please contact us via email with a description of the problem and pictures or video if possible. We handle complaints quickly and fairly - the goal is always for you to be satisfied.

EMAIL

Fill out the form below or send an email to info@lekosmek.se